Frequently Asked Questions

  • What is the Sunshine Act, and how does the Act affect my business with Elsevier?
    Elsevier has updated the procedures to help our clients with the new responsibilities required by the Sunshine Act. Read this article to learn more.
  • How can I place an order?
    See the step-by-step instructions on the "How to place order" page
  • What kind of paper will my reprint be printed on?
    All our reprints are printed on 60-lb. glossy paper.
  • Can I have color reprints?
    Yes, reprints can be printed in color; or if preferred, color articles can be converted to black & white.
  • What is the standard delivery time?
    We fulfill your orders within 4-6 weeks from the time the order is placed. Faster turnaround is available for an additional fee.
  • What are the costs?
    The cost is calculated based on the number of pages in the article, color or black and white printing, and the quantity of reprints ordered.
  • Is there a minimum order?
    Reprints require a minimum order of 100 copies.
  • I need an inventory code on my reprints: can this be done?
    Yes, we can print your code on the last page of the reprint.
  • Can my company logo be added?
    Yes, in most cases, this is permissible.
  • Can I buy a PDF for electronic distribution or post on a website?
    Yes, we have many options for purchase and distribution of eReprints. See eReprints.